- Checks or money orders
If you select check or money order when you finalize your order, please remember that
at this time:
- we can only accept postal money orders in US Dollars or US dollar checks drawn on a US
bank, and
- checks/money orders need to be mailed
in to us.
We will ship merchandise to you once the funds clear.
All pricing is in US dollars. Where we advertise price matching or
"we'll beat that price", then ShopLite reserves the right to
review the comparative price and at its sole discretion accept or reject
that price as a legitimately advertised price..( for example auctions or
once off pricing are not considered legitimate ). In addition ShopLite is
legally bound by the manufacturer not to sell some items below a certain
minimum price.
Note: Prices are subject to change without
notice. In particular, when customers place orders for items that are back
ordered or out of stock or not yet released, ShopLite reserves the right
to change pricing when the product finally arrives (sometimes the
manufacturer will adjust prices to us).
Note: We sell thousands of products and
prices may occasionally be incorrect. We will not come back to you after
shipment but prior to shipment we reserve the right to correct the price
and advise you.
Our policy is simple.
We do not sell, give away or otherwise distribute our customer information. We respect your
right to privacy.
Items may be returned to us for a full refund under the following conditions:
Returns must be:
- in original manufactures packing, shipped in a well insulated shipping
box (carefully insulated to prevent transit damage);
- Item, manufacturers box, documentation, tags, must be in original mint condition; knife blades must be
unused (We cannot do anything with used merchandise. If merchandise has
been used then do not return ) and
- returned within 10 days of receipt of your RA number.
Shipping costs will only be refunded if we shipped out the incorrect item or
the item is
faulty upon arrival and the item is replaced.
Note
a) Should the item not be received back in accordance with 1, 2 & 3
above, then a restocking fee of 10% may be levied. In extreme cases,
where the item itself has been damaged or shows obvious signs of use, then
we cannot issue a refund. Please advise us before returning.
b) Items must be insured. We cannot take
responsibility for return shipments that are lost or stolen.
c) Shoplite reserves the right to recover shipping costs when returns were
originally shipped out under a "free shipping" promotion.
d) A 6% credit card processing fee
will be deducted from refunds. This is to recover Visa, MasterCard, Amex
and Discover charges billed to us to charge and refund your credit card.
PLEASE NOTE: Certain items have a 15% re-stocking fee simply because they ship
from 3rd party distributor warehouses and some items are Special Order. Please check with us
prior to ordering.
California State law requires us to charge sales tax on all items sold/shipped within the state
of California. This is calculated on the total value of your order. All
other shipments are currently Tax free. However please see International
Customs Fees/Duties/Taxes.
We’ve included a search engine for you to look for key words to assist you in your
selection. If you already know what you're looking for, you can search the entire catalog
yourself. Our search engine offers a number of search options so read the Query Language
tips on our search page.
(Also see Fraud above)
ShopLite takes advantage of Secure Sockets Layer security, protecting both shoppers and
merchants while sensitive information is in transit over the Internet. Your valuable
credit card numbers are encrypted while in transit and when stored on our server.
In addition we automatically record the electronic origin off all transactions and verify
all addresses when orders are paid for by Visa, MasterCard or
American Express.
Look out for additional payment options in the very near future. We are committed to
include, the very latest secure electronic commerce options as soon as they are released
and widely accepted.
Is on-line shopping safe or not? Research shows that its safer than most people believe.
You are more likely to have your credit card number stolen in daily use (passing your card
over the counter, leaving credit card receipts lying around) than you are when you pass
your number over the Internet.
According to recent well publicized studies, losses from Internet
commerce fraud are half that from traditional credit card fraud and a mere 5% of Cellular
phone fraud.
Always e-mail us
if your order is time sensitive
NOTE: For shipments
over a certain weight (see each ship type below), ship amount will show
$0.00 - we'll e-mail you back with shipping options so that you can
agree prior to shipping. Or e-mail us ( contact
)
As soon as your order ships, you will receive an e-mail advising tracking
or registration information.
USA Mainland UPS Ground
USA Mainland UPS 3 Day Select®
USA Mainland UPS 2nd Day Air
®
USA
Mainland UPS Next Day Air Saver ®
USA Outside Mainland/Overseas
Military
Canada UPS Ground
Canada US Air Mail
United Kingdom/Australasia /Japan Air Mail
Europe, Other International, Air Mail
UPS Worldwide Express
Shipping charges are calculated automatically (except for International shipments).
You’ll see them when you finalize your order.
If you select UPS, this doesn’t necessarily mean that you will receive your
merchandise on those days. If orders are received after 12 noon, then depending on volume,
your order may only ship the next business day (Monday to Friday). Also, it may take us a
few days to assemble and ship certain orders but using either of these two options will
speed up delivery to you.
Always e-mail us
if your order is time sensitive
Please note: UPS does not count Saturday
or Sunday as a delivery day.. If you wish to have Saturday
delivery, ( a UPS option for all UPS shipping except UPS Ground) then please
indicate this under "Ordering Instructions". The UPS fee for
Saturday delivery is an additional US$10.00 which will be added to your
standard ship charge (see below).
USA Mainland UPS Ground.
Includes Insurance.
Reaches every
address, urban and rural, throughout the 48 contiguous states. Full Visibility Tracking is
now included with UPS Ground Service, offering the same tracking capability as their air
services. Each package with a UPS GroundTrac® label is electronically recorded
at up to seven in-transit points.
For shipments over 50 lbs (22.7kgs), click
here.
USA Mainland UPS 3 Day Select ® .
Includes Insurance. Offers an ideal mix of economy and speed, UPS 3 Day Select guarantees
delivery within three business days throughout the 48 contiguous states.
Full Visibility Tracking included.
For shipments over 50 lbs (22.7kgs), click
here.
USA Mainland UPS 2nd Day Air
® .
Includes Insurance. Provides
guaranteed on-time delivery within two business days to every address coast to coast.
For shipments over 50 lbs (22.7kgs), click
here
USA Mainland UPS Next Day Air Saver
®
Includes Insurance. Provides guaranteed on-time delivery next business days to every address coast to
coast. For Saturday delivery you must call us.
For shipments over 50 lbs (22.7kgs), click
here
USA Outside Mainland/Overseas Military
For shipping to US destinations outside the US mainland (for example HI and
AK) and to Overseas Military addresses (like FPO, APO).
For shipments over 5 lbs (2.3kgs), click
here
Canada UPS Ground
- Door-to-door, customs-cleared service
- About 5 business days (subject
to customs delays)
- Customs clearance and local duty/taxes are for your
account. Please note that clearing charge can be
very expensive into Canada. Please contact your local UPS
office for exact duty/tax/clearing charge information at 1 800 742-5877 if
you are not sure.
- For shipments over 10 lbs (4.5kgs), click
here
Canada US Air Mail
Estimated shipping time is approximately 5 to 7 days from date of
mailing. This is an estimate based on the postal operations plan and
projected delivery time. Your results may vary. Please note that customs may
delay delivery a bit. Kindly note that duty or customs
charges, if any, are for your account. Please contact your local Post
office for duty/tax information if you are not sure.
For shipments over 10 lbs (4.5kgs), click
here
United Kingdom/Australasia /Japan Air Mail
Estimated shipping time is approximately 7 to 21 days from date of
mailing. This is an estimate based on the postal operations plan and
projected delivery time. Your results may vary. Please note that customs may
delay delivery a bit.
Kindly note that duty or customs charges, if any, are
for your account. Please contact your local Post/Mail Office for
duty/tax information if you are not sure.
For shipments over 10 lbs (4.5kgs), click
here
Europe, Other International, Air Mail
Estimated shipping time is approximately 7 to 21 days from date of
mailing. This is an estimate based on the postal operations plan and
projected delivery time. Your results may vary. Please note that customs may
delay delivery a bit.
Kindly note that duty or customs charges, if any, are
for your account. Please contact your local Post/Mail Office for
duty/tax information if you are not sure.
Note: Due to prior losses, we are unable to
ship by US Mail to all destinations. We will e-mail you if there are
restrictions.
For shipments over 10 lbs (4.5kgs), click
here
UPS Worldwide Express
Important UPS note:
Please note that all customs fees/duties/taxes are for account. UPS, or
their agent, will try to collect these charges from you at the time of
delivery but to avoid delivery delays to you, they may pre-pay these for you
and bill Shoplite. We will in turn need to debit your credit card for these
charges.
- Door-to-door, customs-cleared service
- Time-definite delivery typically in 1-2 business days or less (subject
to customs delays)
- Customs clearance; local duty/taxes are for your
account. UPS, or their agent, will try to collect these
charges from you at the time of delivery but to avoid delivery delays to
you, they may pre-pay these for you and bill Shoplite. We will in turn
charge these to your credit card. Please call
UPS if you wish to clarify.
- Note: Remote or extended areas may
attract additional charges - we will advise if this is the case.
Store
We’ve searched long and hard to bring you the best products at the best prices.
Our main store directory lists our brands. Please visit often as we add more. Simply click
on these icons to go to the detailed page. Remember if you know of an item that is not
listed, or if you’re looking for an item for a certain purpose, then contact us and we’ll do our best to get it for
you.
Some manufacturers use designations to distinguish their products which they claim as
trademarks. Where these appear in our site, and ShopLite is aware of a trademark claim,
the designation is followed by a ™, or the designation is printed in CAPITAL letters
or Initial Caps.
